Fathima Safar sha
@fathimasafarsha
Logistics Operations Supervisor with expertise in air/sea import handling, customs processes, and on-time shipment delivery.
What I'm looking for
I’m a highly organized logistics professional currently working as a Logistics Operation Supervisor (Air/Sea), focused on keeping import shipments moving from arrivals through last-mile delivery. I prioritize speed and accuracy by ensuring the team stays on track, updating dedicated applications and ledgers on time, and maintaining strong vendor relationships to prevent delays.
Previously, I advanced through coordination into supervisor-level responsibilities, and I also built deep operational capability as a Cargo Officer with Lufthansa Cargo. I handled global tracing for lost, high-priority, and valuable cargo; coordinated recovery efforts with airports via email; managed mis-routed cargo through rerouting/rebooking; and supported process creation, reports, and workarounds as a quality controller and shift-in-charge. I bring an active, customer-first approach—handling inquiries, procuring and negotiating rates with overseas agents, and using tools like the Flair system to keep shipment files and live tracking accurate.
Experience
Work history, roles, and key accomplishments
Logistics Operations Supervisor
Europa Worldwide
Aug 2022 - Present (3 years 11 months)
Joined as a coordinator and promoted to supervisor, managing import air and sea shipments across the shipment lifecycle from arrivals to last mile. Prioritized shipments to prevent delays, supported export bookings, and maintained ledgers/vendor lists while using the Dubai customs portal.
Cargo Officer
Lufthansa Cargo
Jan 2017 - Jan 2020 (3 years)
Performed cargo tracking and customer service, handling global tracing for lost cargo, valuables, and high-priority shipments. Coordinated with airports and teams to update status, reroute/rebook misdirected cargo, and supported shift operations and process/report workarounds.
Logistic Operations and Service Lead
Boxman
Jul 2014 - Jun 2016 (1 year 11 months)
Led logistics operations and customer service and managed a team of 7 handling air, sea, and land freight shipments. Supported workflow transition and team coordination.
Education
Degrees, certifications, and relevant coursework
Al Ameen College, Cochin
Master of Science, Physics
2014 - 2016
Pursued an MSc in Physics at Al Ameen College, Cochin from 2014 to 2016.
Sacred Heart College, Thevara
Bachelor of Science, Physics
2011 - 2014
Earned a BSc in Physics at Sacred Heart College, Thevara from 2011 to 2014.
Availability
Location
Authorized to work in
Job categories
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