At NANO PC WORLD, I provided technical support for hardware, software, operating systems, and IT-related issues for employees and customers. I installed, configured, maintained, and troubleshot desktops, laptops, printers, and other IT equipment.
I performed Windows installations, system configuration, software updates, and routine maintenance. I also supported LAN and Wi-Fi connectivity, user accounts, and remote and on-site troubleshooting.
In my Small Office Network & Windows Server Lab Setup project, I configured Windows Server with Active Directory, DNS, and DHCP for a simulated office network. I tested client connectivity and documented troubleshooting steps and resolutions.
