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Mohanned Ahmed

@mohannedahmed

Patient sales coordinator in medical tourism who converts treatment enquiries into confirmed bookings through WhatsApp, chat, phone, and email.

Oman

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What I'm looking for

I’m seeking a Sales Representative (Patient Coordinator) role in medical tourism. I’m open to weekend work and flexible shifts, with a reliable remote setup.

In my current remote role as a Clinical Consultant & Patient Sales professional at a Medical Tourism Company, I convert patient enquiries into confirmed bookings through WhatsApp, chat, phone, and email. I guide international patients through treatment options and next steps, and coordinate with operations and partner clinics through to appointments.

At Alezbay Pharmacy, I advised patients on therapy options and managed pharmacy operations, inventory, documentation, and staff training. Earlier, I worked as a Customer Service Manager at Gram Pharma for Medical Services and as a Pharmaceutical Sales Representative at Badr Pharmaceuticals & Chemicals, where I sold to healthcare professionals and institutions and used market analysis to prioritise accounts.

My Doctor of Pharmacy training and licensed pharmacist experience inform my patient-focused approach to sales and coordination. I’m seeking a Sales Representative (Patient Coordinator) role in medical tourism, and I’m open to weekend work and flexible shifts.

Experience

Work history, roles, and key accomplishments

Current

Remote Clinical Consultant & Patient Sales

Current

Medical Tourism Company

May 2023 - Present (3 years 6 months)

Convert patient enquiries into confirmed bookings through WhatsApp, chat, phone and email, and guide international patients through treatment options. Coordinate with operations and partner clinics to ensure clear communication from first contact to appointment.

Sales Lead Conversion Patient Coordination WhatsApp Live Chat Phone Email CRM Record keeping Operations Coordination

Clinical Pharmacist & Pharmacy Manager

Alezbay Pharmacy

Jan 2017 - Apr 2023 (6 years 3 months)

Advised patients directly in a high-volume setting, explaining therapy options and building repeat trust. Managed operations, inventory, documentation and staff training, and kept audit-ready records.

Patient Counseling Pharmacy Operations Inventory Management Documentation Corporate Trainer Quality Assurance

Customer Service Manager

Gram Pharma for Medical Services

Jan 2016 - Dec 2016 (11 months)

Coordinated service delivery across teams with documented processes, complaint handling and quality reporting.

Customer Service Team Coordination Complaint Handling Quality Reporting

Pharmaceutical Sales Representative

Badr Pharmaceuticals & Chemicals

Jan 2011 - Dec 2015 (4 years 11 months)

Sold to healthcare professionals and institutions, building long-term relationships that drive repeat business. Delivered strong sales results against targets and used data and market analysis to prioritise accounts.

Pharmaceutical Sales Account Management Market Analysis Relationship Building Target achievement