Khalida Zareen

KZ

Open to opportunities

Khalida Zareen

@khalidazareen

Data Quality Specialist improving healthcare catalogs through audits, SOPs, and streamlined workflows.

What I'm looking for

I’m looking for a fast-paced healthcare role where I can own data accuracy, run audits, and improve workflows with clear SOPs. I want to collaborate across teams to deliver audit-ready records and consistent patient-ready operations.

I’m a results-driven professional with cross-functional experience across pharmacy operations, healthcare administration, and data quality management. I focus on maintaining data accuracy and integrity through structured auditing, standardization, and continuous workflow improvements.

In my current role as a Menu Operations Specialist (Data Quality), I led a data entry team, set accuracy targets, and monitored performance to keep digital menus and product catalogs consistently high quality. I conducted systematic audits on pricing, product descriptions, and inventory listings, and I reduced content rejection rates by tightening quality checks and proactively resolving issues.

Earlier, I supported front-desk operations at KIMS Health Hospital by managing patient communications and maintaining compliant patient records. I also assisted licensed pharmacists in Ontario and supported pharmacy inventory control and operational documentation, which strengthened my attention to detail and my ability to thrive in fast-paced, multicultural environments.

Experience

Work history, roles, and key accomplishments

KD

Menu Operations Specialist

Khedmah Delivery

Feb 2025 - Feb 2026 (1 year)

Led a data entry team to maintain high data quality across digital menus and product catalogs. Conducted pricing and inventory audits, standardized entries, and implemented SOPs to streamline data processing and reduce errors.

Data Quality Assurance Auditing SOP Development Workflow Optimization Team Leadership

KH

Front Office Executive

KIMS Health Hospital

Apr 2022 - Oct 2022 (6 months)

Managed multi-channel patient communications and coordinated appointments for high-volume front desk operations. Maintained healthcare patient records and documentation in line with data privacy standards.

Front Desk Operations Appointment Scheduling Patient Communication Medical Records Management Documentation Control Data Privacy Compliance Multichannel Support Customer Service

MP

Retail Pharmacy Assistant

Main Drug Mart Pharmacy

Aug 2020 - Apr 2021 (8 months)

Assisted licensed pharmacists with prescription dispensing, labeling, and patient counseling while ensuring accuracy and regulatory compliance. Maintained billing records, processed transactions, and supported inventory management to keep medication stock levels adequate.

Prescription processing Labeling Patient Counseling Regulatory Compliance Billing Inventory Management Medical Records Documentation Confidentiality

GP

Voluntary Pharmacy Assistant

Greenfield Pharmacy

Mar 2020 - Jul 2020 (4 months)

Supported pharmaceutical inventory control by tracking stock levels and ensuring health and safety compliance. Maintained operational documentation and assisted daily pharmacy workflows during a high-demand period.

Inventory Control Health & Safety Compliance Record keeping Attention To Detail

Education

Degrees, certifications, and relevant coursework

CC

Canadore College

Diploma, Healthcare Administration

Completed a Diploma in Healthcare Administration at Canadore College (Ontario) in 2020.

BN

BNPCW

Bachelor of Pharmacy, Pharmacy

Completed a Bachelor of Pharmacy (B-Pharmacy) in 2019 at BNPCW in India.

Tech stack

Software and tools used professionally

Gmail

Stan

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