At The Home Depot Canada, I coordinated deliveries and return pickups across five regional hubs, managing carrier and 3PL coordination, shipment exceptions, and BOL administration. I redesigned appliance-return workflows, reducing turnaround time by 75% and associated labor costs by 70%.
I used SAP eWM, ARES, and COM2/COM3 to manage order tracking and inventory exceptions. By improving carrier coordination and scheduling, I reduced appliance pickup delays from approximately three weeks to one week.
At Rallye Motors Auto Group, I coordinated an average of 22 finance transactions per month from initial agreement through final delivery. I also planned customer-order distribution across four delivery routes at Cape Breton University.
