Mohammad siam

1) Conduct follow-up calls to clients using the Ring Central app to confirm receipt of Durable Medical Equipment supplies
2) Ensure clients are satisfied with the healthcare services provided by regularly checking on service quality and timeliness.
3) Identify and document service issues or client concerns during outreach calls.

1) Engaged with clients from the USA via phone, email, and text to efficiently manage daily tasks.
2) Used specialized software to assign and track various medical tests for clinicians.
3) Verified the Form I-9 to ensure individuals met legal work eligibility requirements in the USA.
4) Reviewed and analyzed medical reports for accuracy and completeness.
5) Make Authorized clinicians Good To Go

1) Responded to client messages promptly and professionally, ensuring clear and effective communication.
2) Addressed client inquiries, concerns and complaints, providing accurate and helpful information to resolve issues efficiently.
3) Delivered consistent support to maintain high service quality and client trust.

1) Edited and maintained frontend pages using HTML, CSS, and JavaScript to enhance website functionality and user experience
2) Managed web hosting and server configuration using cPanel and Cloudflare, ensuring website performance and security.
3) Utilized FileZilla for efficient website uploads and file management.
4) Provided IT administrative support.

Grade: 90

Activities and societies: Computer Club

Completed a Bachelor of Science in Computer Science and Engineering with a cumulative grade of around 2.92/4.00