Looking for a job

Abdul Kader Jilani

@abdulkaderjilani

Remote customer support professional who coordinated home care services and managed care cases at C&T Homecare Services Ltd.

Bangladesh

Message

What I'm looking for

I'm open to remote roles.

At C&T Homecare Services Ltd., I coordinated scheduling, caregiver assignments, service changes, and follow-up for home care cases. I supported patients, caregivers, families, care managers, and internal teams through inbound and outbound communication.

At Augmedix Bangladesh, I supported U.S. healthcare providers with medical documentation and EHR workflows. I also maintained case notes and service records using Quickbase and HHAeXchange while protecting confidential information.

Experience

Work history, roles, and key accomplishments

Care Manager - LHCSA Care Team

C&T Homecare Services Ltd.

Jan 2024 - Jun 2026 (2 years 5 months)

Handled high-volume inbound and outbound communication with caregivers, patients, and internal teams, coordinating scheduling and service changes. Managed multiple home-care cases, maintained records in Quickbase and HHAeXchange, and resolved concerns while protecting confidential information.

QuickBase HHAeXchange Scheduling Case Management Customer Service Documentation Data Entry HIPAA Communication Skills Multitasking

Medical Scribe / Medical Documentation Trainee

Augmedix Bangladesh

Jan 2024 - Present (2 years 9 months)

Supported U.S. healthcare providers by documenting physician-patient interactions and working with EHR workflows. Maintained patient confidentiality and HIPAA requirements while applying strong listening and typing skills.

Electronic Health Records (EHR)Medical Terminology Documentation HIPAA Typing Communication Skills Attention To Detail