Mohamed Hamisi
@mohamedhamisi
I deliver reliable IT services, helpdesk support, systems implementation, and technology strategy across international organizations.
TanzaniaWhat I'm looking for
I've delivered IT services and technology support for CARE International in Tanzania, Kenya Airways, DAI, and TLC in Victoria, BC. My work spans reliable day-to-day support, service management, and technology deployment across organizational teams.
At CARE International, I managed IT operational support services across the organization and led implementation of mission-critical IT systems. I also advised senior management on the strategic use and acquisition of IT systems.
Earlier, I provided direct systems and IT solutions implementation, managed an effective helpdesk function, resolved user issues promptly, and built strong relationships between IT teams and end users.
I'm a focused, quick-learning IT professional who values customer service, communication, coaching, training, and practical technology solutions.
Experience
Work history, roles, and key accomplishments
IT Specialist
DAI
Apr 2020 - Nov 2021 (1 year 7 months)
Provided general IT service management support.
IT Services Consultant
Care International in Tanzania
Jan 2018 - Mar 2020 (2 years 2 months)
Supported IT services and Care International Offices in Dar-es-salaam in provision of smooth and reliable IT services. Completed all assignments and submitted reports timely as per contractual agreement.
ICT Manager
Care International in Tanzania
Sep 2012 - Dec 2017 (5 years 3 months)
Successfully managed all processes and resources involved in the provision of Information Technology (IT) operational support services across the entire organization. Led implementation of mission-critical IT systems for the entire organization.
IT Officer
Care International in Tanzania
Oct 2002 - Aug 2012 (9 years 10 months)
Provided direct systems and IT solutions implementation in the organisation. Played successfully, key role of first level user support.
IT Instructor
KAS Informatics
Jun 2000 - Sep 2000 (3 months)
Prepared quality IT Training materials and provided appropriate Training and examinations.
IT Support Specialist
Kenya Airways
Dec 2021 - Present (4 years 9 months)
Provided general IT service management support.
Education
Degrees, certifications, and relevant coursework
Institute of Finance Management (IFM)
Advanced Diploma, Information Technology
Advanced Diploma in Information Technology from the Institute of Finance Management in Tanzania.
Frederick Taylor University
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration from Frederick Taylor University in the USA.
Galgotias University
Master of Science, Software Engineering
Master's Degree in Software Engineering from Galgotias University in India, in collaboration with the Institute of Accountancy Arusha in Tanzania.
Royal Roads University
Post Graduate Diploma, Learning and Technology
Post Graduate Diploma in Learning and Technology from Royal Roads University.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
CanadaJob categories
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