Looking for a job

Mohamed Ayyad

@mohamedayyad

Message

I lead content moderation teams and resolve multilingual customer issues across digital platforms and operations.

Czechia

Message

What I'm looking for

I'm seeking an immediate-start role in content moderation, customer service, or warehouse and logistics operations where I can apply multilingual communication, compliance accuracy, team leadership, and customer issue resolution.

At TELUS International, I review high volumes of user-generated content, enforce community and legal standards, translate between Arabic, English, and German, and lead 12 content moderation and customer support agents.

I've also supported customers at Ejada, CCC Company, Vodafone, and Amazon Germany, resolving inquiries across phone, email, and chat while coordinating warehouse operations, inventory, quality, and escalations. With over seven years of international experience, I bring accurate policy enforcement, cross-cultural communication, and practical team coaching.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator & Translator

Current

TELUS International

Mar 2021 - Present (5 years 6 months)

Review and moderate large volumes of user-generated content daily to ensure compliance with community guidelines and legal requirements. Deliver feedback and coaching to content creators to improve content quality and policy compliance.

Content Moderation Policy Enforcement Translation Arabic English German