Mohamad Izwan Md Daud

Advised clients on digital marketing requirements and suitable online solutions by clarifying needs and explaining recommended approaches. Coordinated client communication, recommendations, delivery expectations, and follow-up throughout each engagement.

Coordinated administrative records, communications, and meeting information with accuracy and timely stakeholder updates. Maintained clear documentation and supported stakeholders with organised information and action tracking.

Managed day-to-day computer repair and IT support activities, including customer issue intake, troubleshooting, repair coordination, and service follow-up. Diagnosed hardware and software issues and translated technical findings into clear, non-technical explanations for customers.

Supported client-facing digital solutions activities through needs discussions, service coordination, solution recommendations, and customer communication. Maintained follow-up across the customer engagement process and helped clients understand suitable digital service options.

Diagnosed, repaired, and maintained computer hardware and Windows-based systems for customers with a wide range of technical issues. Troubleshot device, operating-system, software, and peripheral problems using a structured fault-identification and resolution process.

Pursued a degree in Mechatronic Engineering with a focus on Mechatronics, Robotics, and Automation Engineering.

Completed a diploma in Mechatronics, Robotics, and Automation Engineering.