Mocca Rabothata

I've supported customers, partners, candidates, and new hires across global marketplaces, enterprise sales, and high-growth startup environments. At AssetWatch, I coordinate multi-time-zone meetings, maintain CRM and pipeline hygiene, and lead my BDR cohort in demos booked across mid-market and enterprise industrial accounts.

At TechTree, I owned full-cycle recruiting for technical and go-to-market roles, using Greenhouse daily for sourcing, screening, interview coordination, candidate records, and offer support. I've also managed complex partner and customer cases at Viator across a marketplace spanning 200+ countries and 300,000+ bookable activities.

My customer success work at Discovery Health included managing post-implementation portfolios for top accounts with a 98% satisfaction rate, delivering onboarding and training, and resolving systemic friction points to improve retention.

I bring the same practical, people-first approach to enablement and AI adoption: I designed and delivered AI-readiness training for 80 municipal ward participants, including a needs survey, custom AI agent, virtual delivery, and in-person follow-up. I'm comfortable being the calm voice on a difficult call and fixing the workflow that caused it.