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moath alawni

@moathalawni

System administrator focused on secure, reliable enterprise IT operations.

Palestine, State of
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What I'm looking for

I seek a hands-on IT role where I can manage enterprise servers, backups, and security, mentor teams, and improve operational reliability within a compliant, service-focused organization.

I am a system administrator and technical support specialist with over five years of experience managing Windows and Linux environments, backup and recovery solutions, and enterprise IT infrastructure in financial and service provider sectors.

I have administered Veeam and Cohesity backups, applied server patches, implemented endpoint security controls, and led a technical support team to improve resolution rates while minimizing service disruption.

I prioritize operational efficiency, compliance, and clear technical documentation, and I coach junior staff to increase first-call resolution and maintain high standards for system health and availability.

Experience

Work history, roles, and key accomplishments

HB

Support and Operation Officer

Housing Bank

Jan 2021 - Oct 2022 (1 year 9 months)

Provided technical support for daily banking operations, managed hardware inventory, monitored backups, and configured printers and business applications to ensure operational readiness.

HA

Support Officer

Hadara

Jan 2020 - Jan 2021 (1 year)

Delivered Level 2 technical support for VIP customers, troubleshooting home routers, Wi‑Fi, and network issues while assisting Level 1 staff and documenting recurring problems.

Education

Degrees, certifications, and relevant coursework

Arab American University logoAU

Arab American University

Bachelor of Computer Software Engineering, Computer Software Engineering

2015 - 2019

Completed a Bachelor of Computer Software Engineering focusing on software development and engineering principles from October 2015 to June 2019.

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