At AXSOS AG, I provide remote infrastructure, security, and technical support for global, multi-region environments.
I've rolled out Microsoft Intune enterprise-wide, enrolling more than 1,000 notebooks in a hybrid infrastructure modernization initiative. I manage Entra ID, Active Directory, Microsoft 365, Windows systems, VMware environments, and endpoint security controls.
I assess security, compliance, vulnerabilities, encryption, patching, and device health while planning migrations and maintaining system availability. I also create SOPs, technical documentation, and clear communications for technical and non-technical stakeholders.
Earlier, I supported approximately 2,500 employees across Asia, Europe, and the United States, resolving hardware, software, network, access, and enterprise application issues. I bring ITIL-certified service management, proactive incident ownership, and fluent Arabic and English support.
