Open to opportunities

Mkavter Susan Bemsen

@mkavtersusanbemsen

Administrative and operations professional managing office operations, documentation, and procurement for international teams.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can own daily office operations, strengthen documentation and compliance, and support procurement and logistics with clear communication. I want an international environment that values organization, accountability, and continuous improvement.

I’m a detail-oriented administrative professional with over five years of experience managing office operations, documentation, and staff coordination within international organizations. I’ve built my reputation on reliability and efficiency, from maintaining audit-ready records to coordinating scheduling, correspondence, and day-to-day administrative workflows.

In my most recent role as an Operations & Procurement Associate at ICAP Global Health Nigeria, I managed daily office operations, vendor contracts, administrative processes, and international/domestic travel logistics. I also supported management with operational planning and compliance assurance, directing facility operations and outsourced vendors to keep work moving smoothly—then extended that scope during a short Acting Admin & Procurement Manager assignment. Earlier, I handled administrative and customer support responsibilities at Essenza International Limited and managed front-desk operations as a Graduate Intern (NYSC), including memos, reports, and meeting minutes.

Experience

Work history, roles, and key accomplishments

Operations & Procurement Associate

ICAP Global Health Nigeria

Jan 2024 - Jan 2026 (2 years)

Managed daily office operations, vendor contracts, and administrative processes, coordinating both international and domestic staff travel logistics. Prepared audit-ready documentation, reports, and correspondence while supporting management with operational planning and compliance.

Office Administration Procurement Support Vendor Management Travel Logistics Compliance Support Microsoft 365 Correspondence Management

Acting Admin & Procurement Manager

ICAP Global Health Nigeria

Mar 2025 - Jun 2025 (3 months)

Directed administrative and procurement functions for a 3-month assignment to ensure continuity of operations. Led office coordination and vendor negotiations, represented operations in stakeholder meetings, and strengthened risk controls through compliant administrative processes.

Procurement Office Administration Procurement Committee Meetings Risk Control Docusign Microsoft Dynamics Stakeholder Management

Administrative & Customer Support

Essenza International Limited

Jan 2020 - Jan 2023 (3 years)

Handled daily office administration and documentation, responding to emails and managing client communications. Prepared reports, maintained accurate records, and coordinated meetings to support internal operations.

Administrative Support Customer Support Email Communication Documentation Control Report Writing Records Management Meeting Coordination Office Operations Client Communication

Graduate Intern (NYSC)

Abuja Investments Company Limited

Jan 2019 - Jan 2020 (1 year)

Managed front desk operations and attended to visitors professionally. Drafted memos and official correspondence, recorded meeting minutes, tracked follow-ups, and maintained organized filing systems.

Front Desk Operations Administrative Support Drafting Of Correspondence Meeting Minutes Follow Up Systems Documentation