Mitchelle OdhiamboMO
Open to opportunities

Mitchelle Odhiambo

@mitchelleodhiambo1

Dedicated customer service representative with a strong problem-solving mindset.

Kenya

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated and customer-focused professional with over a year of experience in delivering excellent support through various channels, including email, live chat, and phone. My proven ability to provide thoughtful solutions and maintain accurate records has allowed me to collaborate seamlessly with teams to ensure a smooth customer journey. I thrive in fast-paced environments and possess a strong customer-first mindset.

In my previous roles, I have successfully managed property operations, supported onboarding processes, and facilitated recruitment efforts. My experience as a Customer Service Representative at Nim Healthcare honed my skills in responding promptly to inquiries and managing high call volumes efficiently. I am passionate about enhancing customer experiences and continuously seek to improve my skills in the field.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Bachelor's Degree, International Music Relations and Diplomacy

Activities and societies: Interests include cooking and reading.

Pursuing a Bachelor's Degree in International Music Relations and Diplomacy, focusing on the intersection of music and international relations.

Tech stack

Software and tools used professionally

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