Mitchell Donald

I've spent my career at Henry Schein One helping customers get more value from their software. I align solutions with client needs, negotiate commercially sound agreements, and support sustainable customer growth.

As a Senior Software Sales Specialist, I understand customer problems, sell appropriate solutions, negotiate pricing, and help ensure onboarding runs smoothly.

Previously, as a Customer Success Consultant, I analysed P&L, revenue, and retention data and met clients through Zoom and Teams to address pain points with industry knowledge and best practices.

I bring experience across prospecting, qualification, conversion, retention, adoption, expansion, and long-term relationship management.