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Mirza Baig

@mirzabaig5

Executive Assistant and operations professional at Microsoft and Mercer; co-founded Jewels of Nizam and improved its operating costs by 15%.

India

Message

At Microsoft India R&D, I supported regional leadership across Southwest Asia and coordinated business continuity and emergency operations within the global security environment.

At Mercer Consulting Limited, I supported senior leaders and consulting teams across Saudi Arabia, managing CRM operations, executive administration, and office projects. I also coordinated Board meetings and leadership reviews as Office Manager / Executive Assistant to CEO.

I co-founded Jewels of Nizam and managed its launch and daily operations. I held P&L responsibility and reduced operational expenses by 15% through vendor negotiations and inventory optimization.

Experience

Work history, roles, and key accomplishments

Co-Founder & Operations Manager

Jewels of Nizam

Mar 2023 - Oct 2025 (2 years 7 months)

Co-founded and launched a full-service restaurant and catering business, managing end-to-end setup including licensing, vendor onboarding, and team assembly. Directed daily operations for a team of 15+ employees, achieving consistent profitability and 95%+ service satisfaction ratings.

Business Operations P&L management Budgeting Vendor Management Procurement Team Leadership Marketing Sales Strategy KPI Reporting Compliance

Business Support Associate

Mercer Consulting Limited

Jan 2020 - Dec 2022 (2 years 11 months)

Supported senior leadership and consulting teams across Saudi Arabia, managing CRM operations and executive administration. Coordinated international travel, meetings, calendars, and logistics, and served as Business Resilience Coordinator during the pandemic.

CRM Administration Executive Support Travel Management Vendor Management KPI Reporting Project Management Business Continuity Procurement

Office Manager / Executive Assistant to CEO

Mercer Consulting Limited

Jan 2018 - Dec 2019 (1 year 11 months)

Managed the CEO's calendar, confidential meetings, and executive communications, and coordinated Board meetings and leadership reviews. Managed travel, expenses, and executive logistics, and prepared Board presentations and business reports.

Executive Support Calendar Management Board meeting coordination Travel Management Budget Management Financial Reporting Documentation

Office Manager to CEO / VP Sales & Marketing / VP B2B

Ibrahim Shaker Company (LG)

Feb 2012 - Dec 2017 (5 years 10 months)

Supported executive leadership across multiple divisions, managing sales reports, budgets, and executive presentations. Coordinated conferences, product launches, and executive meetings, and worked extensively with SAP reporting.

SAP Sales Reporting Budget Management Executive Presentation Event Coordination Cross Functional Collaboration

Admin & Operations Manager

Microsoft India R&D

Jul 2007 - Jan 2012 (4 years 6 months)

Supported regional leadership across Southwest Asia and managed Global Security Operations Centre administration. Coordinated business continuity and emergency operations, and managed executive support, office operations, and project coordination.

Operations Management Executive Support Business Continuity Project Coordination Stakeholder Management Security Operations