Open to opportunities

Miriam David Kum

@miriamdavidkum

Message

Online Sales Manager and customer-focused administrative support specialist.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can lead online sales and strengthen customer experience through organized office administration, fast communication, and reliable logistics and inventory handling—so every customer interaction and internal workflow runs efficiently.

I’m an Online sales Manager and administrative support professional who ensures smooth day-to-day operations—handling file and document management, inventory allocation, and stringent financial controls with real attention to timelines. I’ve also delivered front desk impact through reservations, telephone calls, and handling customer inquiries with consistency.

Across my roles, I’ve tracked shipment requirements, negotiated logistics operations to meet expectations, and supported office administration from multi-line phone routing to drafting business memos, letters, and marketing copy. I’m driven by client/customer satisfaction, clear communication, and making sure every interaction translates into efficient results.

Experience

Work history, roles, and key accomplishments

Current

Online Sales Manager

Current

Mimi’s Collections

Apr 2019 - Present (7 years 2 months)

Tracked customer shipment requirements to improve customer satisfaction and service efficiency. Negotiated logistics operations to meet customer expectations while maintaining financial standards and company policies.

Customer Service order fulfillment Logistics Coordination Inventory Management Customer Satisfaction Negotiation Document Management

Front Desk Assistant

Nasco Group of Companies

Nov 2012 - Mar 2019 (6 years 4 months)

Greeted office visitors and coordinated staff notifications for scheduled appointments. Arranged vendor support for equipment repairs and handled multi-line phone calls and office maintenance issue reporting.

Front Desk Operations Reception Vendor coordination Office Administration Appointment Management Customer Service

Sales Representative

Fiapike Pharm Distributor

Jan 2011 - Dec 2011 (11 months)

Followed up with customers after sales to assess satisfaction and identify service needs. Collected payments, maintained inventory records, and ordered new stock while responding to customer inquiries by phone and in person.

Sales Payment Processing Inventory Accounting stock replenishment Order Inquiries Record keeping

Sales Manager

Davamax Communication

Feb 2007 - Oct 2010 (3 years 8 months)

Maintained operational readiness by identifying and fixing facilities, equipment, and tools. Managed cash transactions and produced organized reports while overseeing construction, equipment installation, and inspection activities.

Sales Leadership Cash Handling Report Writing Facilities Maintenance Equipment Installation Operations Coordination Safety Compliance

Assistant Head Teacher

Shekinah Model Academy

Supported physical, academic, and social development by running classroom and extracurricular activities. Taught foundational concepts and worked with teaching staff to evaluate learner progress and recommend appropriate learning plans.

Classroom Instruction Student development Communication Teamwork