BA

Open to opportunities

Benitafrieda Aselu

@benitafriedaaselu

Dedicated sales and people operations administrator who improves processes and drives customer engagement.

What I'm looking for

I’m looking for a role where I can manage people and processes while driving B2C sales, customer satisfaction, and digital engagement. I want to contribute to continuous improvement, use my reporting skills, and grow in a supportive, performance-driven team.

I’m a dedicated administrator with a proven track record of achieving goals through professionally managing people, resources, and organizational tasks. I focus on identifying strengths and weaknesses, unlocking potential, and motivating teams to perform at their best.

In my current role as a Sales Associate / Online Support / Social Media Coordinator at Taj Metro Mart, I process transactions with accurate cash handling, deliver excellent customer service, and resolve in-store and online issues. I manage online orders and inquiries, create and post engaging content, and develop digital content to boost product visibility and customer engagement.

Previously, as a Technical Sales Representative at Flawless Ivy Cosmetics, I liaised with customers, communicated delivery expectations, maintained stock records, and produced daily/weekly sales metric reports. I’ve also supported efficient office operations as a Sales/Administrative Assistant at WEABAG Confectionery Ltd, helping improve strategies and contributing to a 25% sales increase through product and packaging redesign.

Experience

Work history, roles, and key accomplishments

TM

Current

Sales Associate & Social Media

Current

Taj Metro Mart

Jul 2024 - Present (1 year 10 months)

Processed transactions with cash handling and provided customer service for in-store and online shoppers. Managed social media inquiries and orders and created content to promote products and drive engagement.

Customer Service Cash Handling Social Media Content Creation Customer Relationship Management Transaction Processing

WL

Current

Sales and Administrative Assistant

Current

WEABAG Confectionery Ltd

Apr 2021 - Present (5 years 1 month)

Supported office operations by handling phone calls and scheduling meetings, while maintaining expense reports and transaction records. Contributed to product and packaging redesign work that resulted in a 25% increase in sales.

Office Administration Phone Support Scheduling Expense Reporting Transaction recording

FC

Technical Sales Representative

Flawless Ivy Cosmetics

Dec 2023 - Jul 2024 (7 months)

Liaised with customers by communicating expected delivery dates and maintaining accurate stock records. Managed customer accounts, scheduled product demonstrations, and produced daily/weekly sales metric reports.

Delivery Coordination Stock Management Account Management Product Demonstrations Sales Reporting

TS

Class Teacher

The Excel School

Sep 2016 - Dec 2017 (1 year 3 months)

Taught curriculum-aligned academic subjects and prepared instructional materials to support student learning needs. Communicated with parents on student progress and collaborated with staff to support overall student development.

Curriculum & Instruction Lesson planning

Education

Degrees, certifications, and relevant coursework

AU

Ambrose Alli University

Bachelor of Arts in Education, French

2018 - 2023

Earned a B.A. Ed. in French from Ambrose Alli University from 2018 to 2023.

Tech stack

Software and tools used professionally

Gmail

Increase

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!