Open to opportunities

Inna Pelaez

@innapelaez

Message

Organized Executive Assistant with expertise in real estate and e-commerce.

Philippines

Message

What I'm looking for

I am looking for a role that values organization and efficiency, with opportunities for growth and development.

I am an organized and proactive Executive Assistant with nearly three years of experience in real estate and over three years in e-commerce sales. My expertise lies in documentation, client management, and market analysis, where I have consistently demonstrated the ability to optimize processes and enhance operational efficiency.

Throughout my career, I have successfully supported executives and driven business growth through exceptional administrative and organizational skills. I have a proven track record of managing executive calendars, coordinating meetings across global time zones, and overseeing inbox management to ensure timely responses to inquiries. My experience in real estate has equipped me with the skills to draft essential documents and facilitate client interactions, contributing to increased client satisfaction and engagement.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Remote Work

Feb 2025 - Present (6 months)

Managed the executive’s calendar, scheduled meetings, and coordinated across global time zones. Oversaw inbox management, responding to inquiries and flagging high-priority messages.

Calendar Management document preparation MS Office Suite Trello Notion

Senior Executive Assistant

Top Realty Corporation

Jun 2022 - Dec 2024 (2 years 6 months)

Drafted and prepared real estate documents, including Deeds of Absolute Sale and Contracts of Lease, ensuring accuracy and timeliness. Coordinated with liaison officers and legal counsel for seamless title transfers.

Property Management CRM Platforms Social Media Management

Sales Analyst

Enzalada Inc.

Jan 2020 - Jun 2022 (2 years 5 months)

Analyzed market trends, sales data, and competitor insights, providing actionable reports that increased sales by 10%. Evaluated marketing potential of new competitors, aiding in strategic positioning and product development.

Sales Analysis Market Research Advertising Strategy Data Analysis Reporting

Sales Admin

Enzalada Inc.

Jan 2019 - Dec 2020 (1 year 11 months)

Processed sales and delivery orders for over 50 retail and wholesale clients weekly, ensuring timely fulfillment. Designed and maintained business tools such as price lists and order forms, improving team efficiency by 15%.

Order Processing Business Tool Design Efficiency Improvement Client Management Documentation

Customer Service Representative

Enzalada Inc.

Jan 2018 - Dec 2018 (11 months)

Resolved refund, return, and delivery concerns with a 95% satisfaction rate. Streamlined quality assurance reporting, reducing defective item processing time by 25%.

Customer Service Quality Assurance Problem Solving Reporting

Education

Degrees, certifications, and relevant coursework

University of the Philippines

BS Economics, Economics

2015 - 2019

Studied economic principles, theories, and models, gaining a comprehensive understanding of market dynamics and financial systems. Developed strong analytical and research skills through coursework and practical applications.