miracle oko

I am a results-oriented Virtual Assistant and Customer Support Specialist with over three years of experience supporting remote teams and managing client communications. I specialize in social media management, lead generation, and CRM-driven customer support while maintaining organized workflows.

My hands-on experience includes using Microsoft 365, Google Workspace, Trello, HubSpot, Freshdesk, Zoho Desk, Slack, and Zoom to streamline processes, manage tickets, and coordinate calendars. I have a track record of growing client pages, generating leads, and ensuring timely, professional customer responses.

I hold an HND in Estate Management and multiple certifications in virtual assistance and social media management. I bring strong attention to detail, adaptability, and a continuous learning mindset to every role, focused on improving efficiency and client satisfaction.