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miracle okoMO
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miracle oko

@miracleoko

Virtual assistant and customer support specialist who optimizes remote operations.

Nigeria
Message

What I'm looking for

I seek remote-friendly roles where I can manage customer support, optimize workflows, grow social channels, and contribute to a collaborative, growth-oriented team.

I am a results-oriented Virtual Assistant and Customer Support Specialist with over three years of experience supporting remote teams and managing client communications. I specialize in social media management, lead generation, and CRM-driven customer support while maintaining organized workflows.

My hands-on experience includes using Microsoft 365, Google Workspace, Trello, HubSpot, Freshdesk, Zoho Desk, Slack, and Zoom to streamline processes, manage tickets, and coordinate calendars. I have a track record of growing client pages, generating leads, and ensuring timely, professional customer responses.

I hold an HND in Estate Management and multiple certifications in virtual assistance and social media management. I bring strong attention to detail, adaptability, and a continuous learning mindset to every role, focused on improving efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KP

Kaduna Polytechnic

Higher National Diploma, Estate Management

Completed a Higher National Diploma (HND) in Estate Management at Kaduna Polytechnic, graduating in 2025.

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miracle oko - Social Media Manager - Entrehub Services | Himalayas