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Open to opportunities

Miracle Conde

@miracleconde

Assistant Manager with expertise in operations and customer satisfaction.

United States

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth, where I can leverage my skills in operations and customer service to drive success.

As an Assistant Manager with over 5 years of experience leading Starbucks operations within Albertsons Market, I excel in driving customer satisfaction through effective team training and operational excellence. My commitment to enhancing service quality is evident in my ability to implement comprehensive training programs and maintain high standards of cleanliness and organization.

In my role at Albertsons Market, I successfully managed daily store operations, coordinated with cross-functional teams, and optimized inventory management processes. This not only reduced waste but also ensured optimal staffing levels. My leadership has fostered a culture of excellence among barista team members, resulting in improved service quality and compliance with food safety regulations.

Currently, I am driving sales growth at Fred Loya Insurance, where I build strong client relationships and offer tailored insurance solutions. My analytical skills enable me to assess client needs effectively, leading to enhanced satisfaction and retention rates. I am passionate about delivering exceptional customer service and continuously seek to improve processes for better business outcomes.

Experience

Work history, roles, and key accomplishments

FI
Current

Insurance Sales

Fred Loya Insurance

Apr 2025 - Present (2 months)

Drove sales growth by building client relationships and consistently exceeding sales targets through strategic client engagement. Utilized analytical skills to assess client needs, recommend appropriate insurance products, and resolve client issues efficiently. Fostered strong relationships through regular follow-ups and provided exceptional customer service, analyzing data to identify trends.

AM

Assistant Manager

Albertsons Market

Jan 2019 - Dec 2024 (5 years 11 months)

Led Starbucks operations within Albertsons Market, driving customer satisfaction through team training and operational excellence. Managed daily store operations, optimized inventory management, and developed barista team members. Ensured compliance with food safety regulations and streamlined supply chain processes.

Education

Degrees, certifications, and relevant coursework

EE

Essential Education

GED, General Education

Completed the General Education Development program. Focused on fundamental academic skills.

Tech stack

Software and tools used professionally

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Miracle Conde - Insurance Sales - Fred Loya Insurance | Himalayas