Miracle Chimuanya

Managed patient scheduling for a three-therapist private practice, covering individual therapy, group sessions, and psychiatric evaluations. Processed HIPAA-compliant intake/consent forms and PHQ-7 screenings using SimplePractice, and coordinated insurance verification and prior authorization for outpatient therapy sessions.

Provided virtual administrative support by managing the front desk inbox and responding to patient inquiries while maintaining confidentiality. Prepared weekly appointment and caseload reports for the clinical director to support therapist workload planning.

Assisted nurses and healthcare professionals with patient care in a fast-paced clinical setting. Monitored and recorded vital signs and symptoms, ensured accurate documentation and timely reporting, and supported appointment scheduling and follow-up communications.

Specialized training in healthcare administrative support, including HIPAA compliance and behavioral health EHR systems, with a focus on remote patient coordination.

Training in nursing assistant patient care support, including vital signs monitoring, patient hygiene, and infection control practices.

UK-based training covering fundamental standards of care, emphasizing patient safety, safeguarding, duty of care, and person-centered communication.