Minhal Khan

I am a Phone Banking Officer with experience managing inbound and outbound calls for HBL Contact Center in Karachi, resolving banking queries, and promoting financial products while maintaining high customer satisfaction. I build and maintain strong client relationships through clear communication, problem-solving, and a proactive approach to service.

My background includes a Bachelor of Arts (Honors) in Psychology and diploma-level coursework, practical experience delivering account information and resolving issues efficiently, and familiarity with Microsoft Office, PowerPoint, and Gmail. I consistently aim to ensure trust and positive outcomes in every customer interaction.