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Minaam Butt

@minaambutt

Customer service professional at KBM Japan who generated international sales leads and managed customer relationships through digital platforms.

Pakistan

Message

At KBM Japan, I generated international sales leads and managed customer relationships through digital platforms. I responded to inquiries, negotiated sales, and maintained client records.

At Sucsel, I managed customer communication across social media, responded to inquiries, and resolved issues. I also maintained lead databases and supported marketing campaigns through community engagement.

At Punjab University College of Information Technology and University of Management and Technology, I managed academic records and documentation. I coordinated courses and used LMS and ERP systems to support academic administration.

Experience

Work history, roles, and key accomplishments

Social Media Handler / Community Manager

Sucsel

Managed customer communication across social media platforms, responding to inquiries and resolving issues. Maintained lead databases and supported marketing campaigns through community engagement.

Social Media Management Community Engagement Customer Service Lead Management

Sales Executive

KBM Japan

Generated international sales leads and managed customer relationships through digital platforms. Responded to customer inquiries, negotiated sales, and maintained detailed client records.

Sales Customer Relationship Management Market Research Digital Communication

Lecturer

University of Management and Technology

Coordinated multiple undergraduate courses while managing documentation, scheduling, and student records. Mentored students and coordinated academic events requiring organization, communication, and problem-solving.

LMS ERP Academic Coordination Mentorship Event Coordination

Visiting Lecturer

Punjab University College of Information Technology

Managed digital records, attendance, grading, and academic documentation. Delivered communication-focused training while responding to student inquiries and maintaining accurate records.

Academic Administration Record keeping Communications Training Student Support