Open to opportunities

Peter Makanjuola

@petermakanjuola

Message

I build Power BI dashboards that turn workforce, sales, and market data into actionable business insights.

Nigeria

Message

What I'm looking for

I'm looking for an opportunity to apply Excel, Power BI, and developing SQL skills to clean, analyze, and visualize data, create meaningful KPIs and dashboards, and support business decision-making while growing as a data analyst.

I build interactive Power BI dashboards that turn workforce, salary, product, and market data into clear business insights. My portfolio includes employee workforce analytics, laptop market analysis, and global technology layoff analysis dashboards.

In these projects, I've created KPI cards, DAX measures, interactive filters, drill-down visuals, and executive-focused reports to identify trends in compensation, workforce performance, pricing, funding, geography, and industry activity.

At Merriville Ltd, I handled an average of 30 inbound and outbound customer calls daily, maintained 95%+ Quality Assurance scores, and resolved escalated customer issues through phone and email. I was recognized as Team Member of the Month and received Manager's Awards for my contribution to the team.

My Business Education background, inventory-count experience, and growing SQL skills support my detail-oriented approach to data cleaning, validation, reporting, and decision-making.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Merrivilleltd

Jan 2026 - Jun 2026 (5 months)

Handled an average of 30 inbound and outbound customer calls daily, providing timely support and resolving inquiries. Achieved 95%+ Quality Assurance scores and managed escalated issues through phone and email.

Customer Service Problem Solving Quality Assurance CRM Phone Support Email Support Conflict Resolution Time Management