Michael Popoola

I am a reliable and tech-savvy Virtual Assistant with over 6 years of cross-functional experience. My background in data analytics, customer service, and administrative operations allows me to support data-driven decision-making and enhance customer engagement effectively. I am passionate about providing seamless support that helps businesses scale efficiently.

In my current role as a Data Analyst Intern at Dataforte.io, I have honed my skills in cleaning, preprocessing, and organizing large datasets for analysis. I create dashboards and reports using Power BI, delivering timely insights that support decision-making. My experience as a Customer Service Representative has further strengthened my ability to manage client communications and address customer complaints with empathy and efficiency.

With a Bachelor of Technology in Mechanical Engineering and certifications as a Graduate Member of the Nigerian Society of Engineers, I am equipped with a strong technical foundation. I am adept at multitasking and using technology to improve workflow and client satisfaction, making me a valuable asset to any team.