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Milan Ilic

@milanilic1

Owner at M-Energy Consulting who delivered marketing, live support, and design projects for 20+ clients.

Serbia
Message

At M-Energy Consulting, I founded and manage a digital agency offering social media marketing, web design, development, online support, automation, and SEO. We’ve delivered marketing, live support, and design projects for 20+ clients, and I build direct relationships with clients through live support.

At SmartMatchApp and SmartNextStudio, I directed customer success, HR operations, and global team management for a SaaS business. I managed a private base of 500+ clients, improved their CRM setup and workflows, and built and led a remote international team focused on client support and customer growth.

At CryptoPR, I led an 11-agent outreach team and secured 50+ influencer marketing deals in 3 months. I also bring experience managing international field crews and projects across Germany, Austria, Croatia, and Belgium.

Experience

Work history, roles, and key accomplishments

MC
Current

Owner

M-Energy Consulting

Jan 2024 - Present (2 years 10 months)

Founded and manage a digital agency offering social media marketing, web design, full-stack development, DevOps, online support, automation, SEO, and link-building. Delivered projects for 20+ clients and oversaw client acquisition and full-cycle project execution.

CS

Freelance Designer

City of Novi Sad

Apr 2025 - Dec 2025 (8 months)

Completed private design projects for the City of Novi Sad focused on youth initiatives.

CR

Outreach Team Leader & Sales / Customer Success Agent

CryptoPR

Jan 2025 - Mar 2025 (2 months)

Led an outreach team of 11 agents for influencer marketing campaigns, securing 50+ deals in 3 months. Combined sales and customer success responsibilities, working directly with clients.

DD

Youth Association Volunteer & Insurance Administration Assistant

Dunav DOO

Jan 2017 - Jan 2019 (2 years)

Collaborated with youth organizations on community projects and assisted with car and life insurance administration, building early experience in responsibility and communication.

Education

Degrees, certifications, and relevant coursework

University of Belgrade logoUB

University of Belgrade

Master of Economics, Economics

2025 -

Pursuing a Master of Economics degree at the Faculty of Economics, University of Belgrade, expected to complete in the future.

University of Belgrade logoUB

University of Belgrade

Bachelor of Business Management and Economics, Business Management and Economics

2020 - 2024

Earned a Bachelor of Business Management and Economics from the Faculty of Economics, University of Belgrade.

HM

High School Diploma in Medicine

High School Diploma, Medicine

2016 - 2020

Completed a High School Diploma in Medicine.

Tech stack

Software and tools used professionally

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