Open to opportunities

Miki Katao

@mikikatao

Message

Experienced airport security professional with 14 years' experience and strong multilingual communication skills.

Japan

Message

What I'm looking for

I am seeking a security role in airport operations or safety coordination where I can apply my 14 years' experience, multilingual skills, and commitment to passenger safety and excellent service.

I am a security professional with 14 years of frontline airport security experience, skilled in passenger and baggage screening, X-ray and metal detector operation, and high-quality customer service under pressure. I have repeatedly supported international travelers with multilingual assistance in English, Korean, and Chinese while ensuring compliance with aviation security regulations.

I hold a Bachelor of British and American Studies and teaching certification, completed a short-term Chinese program at National Taiwan University, and have demonstrated continuous self-learning through language achievement (TOEIC 655, TOPIK Level 4). I bring adaptability, cross-cultural communication, and a strong safety-first ethos to operational security roles.

Experience

Work history, roles, and key accomplishments

Airport Security Officer

Zen Nippon Security Services Co., Ltd.

May 2010 - Jul 2024 (14 years 2 months)

Conducted passenger and baggage screening for over 10,000 passengers daily, operated X-ray and metal detectors to detect prohibited items, and provided multilingual assistance and customer service while enforcing aviation security procedures.

Metal Detectors Customer Service Regulatory Compliance

Education

Degrees, certifications, and relevant coursework

National Taiwan University

Short-term Language Program, Chinese Language

2024 - 2024

Completed a short-term lower-intermediate Chinese language program focused on speaking, listening, reading, and writing with exposure to Taiwanese culture and cross-cultural communication.

Kyoto University of Foreign Studies

Bachelor of Arts, British and American Studies

2006 - 2010

Completed a Bachelor of British and American Studies with a minor in Japanese language teaching and obtained English Teacher Certification for junior and senior high school in Japan; thesis on multilingualism comparing Singapore and Taiwan.