Mikhail Iatsenko
@mikhailiatsenko
Support specialist with expertise in managing information and technical issues.
What I'm looking for
I am a dedicated Database Administrator with a strong background in technology support and problem-solving. My journey began with a focus on customer service, where I honed my skills in conflict resolution and effective communication. Over the years, I have transitioned into roles that leverage my technical expertise, particularly in database management and Python development.
Currently, I work as a Database Administrator at Primeside, where I am responsible for installing, configuring, and optimizing database systems. My proactive approach ensures high performance and security across all environments. I take pride in my ability to troubleshoot issues swiftly, minimizing disruptions and maintaining business continuity through effective disaster recovery plans.
In addition to my technical skills, I have experience as a support specialist and freelance Python developer. I have developed and hosted various applications, including Telegram bots, and have a solid understanding of automation and backend systems. I am passionate about leveraging technology to enhance user experiences and drive operational efficiency.
Experience
Work history, roles, and key accomplishments
Database Administrator
D.O.O. Primeside
Jul 2024 - Present (1 year)
Installed, configured, and upgraded database systems to enhance functionality. Ensured performance, availability, and security across all database environments. Monitored and optimized database performance to prevent downtime.
Python Developer
Freelance
Jan 2023 - Present (2 years 6 months)
Developed and hosted Telegram bots from inception to deployment. Authored automation scripts to enhance operational efficiency. Engineered backend systems for web applications, ensuring robust performance.
Support Specialist
Toloka
Feb 2024 - Jun 2024 (4 months)
Processed tickets efficiently to resolve user inquiries and issues promptly. Administered Discord server, managing role distributions and channel organization. Reviewed user verifications to ensure compliance with community standards.
Work with Public in the Housing and Communal Services Sector
000K5
Jul 2021 - Jul 2022 (1 year)
Provided comprehensive customer information support to enhance service quality. Resolved conflicts effectively to maintain customer satisfaction. Cultivated a positive company image through exceptional customer interactions.
Education
Degrees, certifications, and relevant coursework
Lyceum No. 4, Yeisk
Complete secondary education, Physics and Mathematics
Completed secondary education with a focus on Physics and Mathematics. Gained foundational knowledge in scientific and mathematical principles.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Mikhail?
You can contact Mikhail and 90k+ other talented remote workers on Himalayas.
Message MikhailFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
