Mikhail IatsenkoMI
Open to opportunities

Mikhail Iatsenko

@mikhailiatsenko

Support specialist with expertise in managing information and technical issues.

Serbia
Message

What I'm looking for

I am looking for a role that allows me to utilize my technical skills while fostering a collaborative environment focused on innovation and problem-solving.

I am a dedicated Database Administrator with a strong background in technology support and problem-solving. My journey began with a focus on customer service, where I honed my skills in conflict resolution and effective communication. Over the years, I have transitioned into roles that leverage my technical expertise, particularly in database management and Python development.

Currently, I work as a Database Administrator at Primeside, where I am responsible for installing, configuring, and optimizing database systems. My proactive approach ensures high performance and security across all environments. I take pride in my ability to troubleshoot issues swiftly, minimizing disruptions and maintaining business continuity through effective disaster recovery plans.

In addition to my technical skills, I have experience as a support specialist and freelance Python developer. I have developed and hosted various applications, including Telegram bots, and have a solid understanding of automation and backend systems. I am passionate about leveraging technology to enhance user experiences and drive operational efficiency.

Experience

Work history, roles, and key accomplishments

DP
Current

Database Administrator

D.O.O. Primeside

Jul 2024 - Present (1 year)

Installed, configured, and upgraded database systems to enhance functionality. Ensured performance, availability, and security across all database environments. Monitored and optimized database performance to prevent downtime.

FR
Current

Python Developer

Freelance

Jan 2023 - Present (2 years 6 months)

Developed and hosted Telegram bots from inception to deployment. Authored automation scripts to enhance operational efficiency. Engineered backend systems for web applications, ensuring robust performance.

TO

Support Specialist

Toloka

Feb 2024 - Jun 2024 (4 months)

Processed tickets efficiently to resolve user inquiries and issues promptly. Administered Discord server, managing role distributions and channel organization. Reviewed user verifications to ensure compliance with community standards.

Education

Degrees, certifications, and relevant coursework

LY

Lyceum No. 4, Yeisk

Complete secondary education, Physics and Mathematics

Completed secondary education with a focus on Physics and Mathematics. Gained foundational knowledge in scientific and mathematical principles.

Tech stack

Software and tools used professionally

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Mikhail Iatsenko - Database Administrator - D.O.O. Primeside | Himalayas