Open to opportunities

Mike User

@mikeuser11

I am a Business and Data Analyst driving strategic decisions through actionable insights across retail, pharma, and healthcare.

Thailand

Message

What I'm looking for

I seek a data-driven role where I can translate analytics into strategic decisions, build dashboards, work cross-functionally, and drive growth and operational efficiency in retail, healthcare, or pharma.

I am a Business and Data Analyst with over six years' experience across retail, pharmaceutical distribution, and hospitals, delivering data-driven insights that informed strategy and service expansion. My analyses produced measurable results, including a 15% increase in customer base, a 10% improvement in client satisfaction, and revenue growth.

I design interactive dashboards and reports using Power BI, Excel, SQL and Python to translate complex data into clear recommendations. I collaborate cross-functionally to streamline processes—reducing data processing time by 20% and improving overall efficiency by 25%—while continuously advancing my analytical skills through certifications and applied projects.

Experience

Work history, roles, and key accomplishments

Data Analyst (Consumer Insight)

City Mart Holding Co., Ltd

Jul 2024 - Jun 2025 (11 months)

Analyzed consumer behavior to identify key market segments and informed targeted acquisition and retention strategies, resulting in a 15% increase in customer base.

Consumer Insights Segmentation SQL Power BI Dashboarding Data Visualization Excel

Assistant Manager, Client Management

DKSH Co., Ltd

Sep 2020 - Mar 2024 (3 years 6 months)

Analyzed client performance data to uncover insights that improved client satisfaction by 10% and contributed to a 5% revenue increase while reducing data processing time by 20%.

Power BI SQL DAX Power Query Python Data Integration

Sales & Marketing Analyst

Novacure Informatics

Sep 2019 - Aug 2020 (11 months)

Conducted market and sales analyses that informed strategic decisions and contributed to a 15% increase in sales revenue through pricing and channel insights.

Market Research Sales Analysis SQL Excel Power BI Reporting

Marketing Analytics Specialist

Bangkok Hospital Sealion Medical Referral Center

Apr 2018 - Aug 2019 (1 year 4 months)

Generated regular marketing performance reports and optimized campaigns, driving a 15% increase in ROI and a 20% uplift in conversion rates across channels.

Marketing Analytics Campaign Analysis Python Power BI Reporting A B Testing