Adam Kuncoro Prakoso

Responsible for reviewing and resolving reported content, ensuring timely responses to user inquiries. Identified trends in reported content and escalated critical issues to the global team while processing around 2,300 tickets weekly.

Conducted customer churn analysis using K-Means clustering to identify churn profiles and developed strategies to enhance customer retention and satisfaction.

Increased brand visibility and market share through targeted marketing strategies. Maintained demand growth during the pandemic with data-driven trend forecasts and ensured stable stock levels through precise data analysis.

Developed product concepts and marketing strategies, executed marketing plans to enhance brand image, and drove sales growth through innovative programs.

Utilized advanced analytics tools for sales forecasting and campaign effectiveness evaluation, implementing data-driven strategies for increased profitability and market share.

Developed brand strategies and managed advertising initiatives, achieving significant growth and market share through strategic analysis and digital media campaigns.

Expanded distribution networks and conducted negotiations for sales and branding, enhancing the company's market presence across various segments.

Grade: A

Completed a Full-stack Data Analytics Bootcamp covering data and business analytics using SQL, Python, Tableau, and Power BI.

Bachelor of Science in Food Technology and Processing, focusing on the principles of food production, processing, and technology applications in the food industry.