I seek a hands-on QA role in a collaborative, Agile environment where I can lead testing, build automation with Python, and mentor teams to deliver reliable, accessible software.
I’m excited by organizations that value quality engineering, cross-functional collaboration, and continuous improvement.
Mike P
@mikep
Senior Quality Assurance Engineer | Manual & Automated Testing | Python | Web & Cross-Platform QA | Agile | Compliance & Process Improvement
What I'm looking for
I’m a Senior Quality Assurance Engineer with 25 years of experience spanning software, hardware, and web QA, IT operations, and process improvement. I specialize in bridging technical precision with user experience—testing complex multi-platform software and streamlining QA workflows through Python-based automation.
When routine Smoke and Sanity checks consumed much of each test cycle, I automated about 15 of the highest-value cases using Python scripts that interfaced with a proprietary C#-based platform. This reduced overall testing time by roughly 50–60% and expanded coverage by around 30%, resulting in faster, more consistent build validation and freeing time for deeper exploratory QA.
I’ve collaborated closely with cross-functional teams in hybrid Agile environments to ensure reliable, accessible software within FDA / ISO 13485 frameworks. Earlier, I managed IT operations and asset lifecycles across regional offices, building expertise in data security, encryption, and PCI DSS testing. I’m known for mentoring colleagues, creating structure out of ambiguity, and driving continuous improvement in QA processes to deliver dependable, user-focused software.
Experience
Work history, roles, and key accomplishments
Led QA for AAC software and devices across Windows, iOS, and embedded platforms. Created and executed test plans and automated ~15 Smoke and Sanity cases using Python, cutting testing time by 50–60% and increasing coverage by 30%. Mentored testers and collaborated with developers in Agile sprints to ensure FDA/ISO 13485 compliance and release reliability.
Oversaw IT operations across multiple regional offices, managing infrastructure upgrades, user support, and SAP-based asset tracking to ensure compliance and operational efficiency. Supervised helpdesk staff, coordinated technology projects, and provided Level II support, imaging, and data migration services to align IT with business objectives.
POS Trainer / QA & Support Lead
Eat'n Park Hospitality Group
Jan 1999 - Feb 2006 (7 years 1 month)
Led POS system upgrades and provided Tier 1/2 support for 100+ restaurant locations. Trained managers on NCR Micros RES 3700, supported Oracle/Sybase back-office systems, and contributed to PCI DSS compliance and deployment testing.
Education
Degrees, certifications, and relevant coursework
Robert Morris University
Professional Communications / Information Systems
Availability
Location
Authorized to work in
Salary expectations
Social media
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