Mikel Blanco
@mikelblanco
Native Spanish & Basque speaker, B2 English. Zendesk certified. Customer-facing experience. Seeking remote Customer Support role. Available now.
ZimbabweWhat I'm looking for
I’m a native Spanish and Basque speaker with upper-intermediate (B2) English, and I bring hands-on customer-facing experience from retail and fast-paced environments. I enjoy supporting daily operations while keeping service accurate, calm, and helpful.
I’ve handled customer interactions including transactions, cash register operations, and payments, and I’m comfortable resolving customer questions and problems. I also support store organization and product availability to help create a positive customer experience.
I completed structured training in Zendesk (Support, Messaging, and Talk for Agents), so I can assist customers through multiple channels and keep conversations moving toward resolution. I’m used to working effectively with teams to maintain smooth day-to-day flow.
Available immediately, I’m currently seeking remote opportunities in Customer Support and Customer Success. I’m reliable, motivated to grow, and ready to contribute to an international team that values consistent customer care.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Primaprix
Jan 2026 - Present (7 months)
Assisted customers and provided support. Handled cash register operations and payments, helped maintain store organization and product availability, and worked with the team to deliver a positive customer experience.
Assisted customers and provided support.
Handled cash register operations and payments.
Helped maintain store organization and product availability.
Worked with the team to provide a positive customer experience.
General Worker
Chatarras Abraldes S.A.
Jan 2021 - Mar 2021 (2 months)
Performed daily operational tasks and worked effectively with team members. Followed safety procedures.
Performed daily operational tasks.
Worked effectively with team members.
Followed safety procedures.
Prepared and organized orders.
Worked in a fast-paced environment.
Followed quality and safety procedures.
Warehouse Associate
Amazon
Sep 2019 - Feb 2020 (5 months)
Prepared and organized orders in a fast-paced environment. Followed quality and safety procedures.
Assisted customers and provided support.
Helped maintain store organization.
Worked with the team to provide a good customer experience.
Sales Assistant
Eroski
Jan 2019 - Apr 2019 (3 months)
Assisted customers and provided support. Helped maintain store organization and worked with the team to provide a good customer experience.
Cashier
Grupo Dia
Sep 2018 - Jan 2019 (4 months)
Served customers in a professional manner and managed cash register operations. Resolved customer questions and problems.
Served customers in a professional manner.
Managed cash register operations.
Resolved customer questions and problems.
Assisted in food preparation.
Maintained cleanliness and organization.
Worked efficiently during busy periods.
Kitchen Assistant
Domino's
Sep 2015 - Dec 2015 (3 months)
Assisted in food preparation and maintained cleanliness and organization. Worked efficiently during busy periods.
Education
Degrees, certifications, and relevant coursework
Mikel hasn't added their education
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Availability
Location
ZimbabweAuthorized to work in
Job categories
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