MIKE ESSANG

Led operational and administrative functions in a tech-focused workspace, significantly enhancing team productivity. Coordinated internal tools and processes, supporting digital transformation and client communication.

Conducted comprehensive stock inspections and verification processes to ensure accurate inventory records. Collaborated with cross-functional teams to gather necessary documentation and provide audit findings to management.

Played a key role in assisting with digital skills education and creating awareness for over 1000 youths. Mentored a group of 6 youths, helping them learn about technology and freelancing.

Collaborated with executives to plan and successfully execute learning activities and programs for over 500 students. Skillfully managed administrative responsibilities for 22 staff, including maintenance, incident reports, and confidential information, leading to a 10% productivity increase.

Assisted with general administrative tasks and projects, positively impacting the company's overall performance. Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors.

Supervised teams of young people to ensure successful moral development. Organized and planned youth conferences.

Attended to over 100 customer tickets, requests, and complaints, providing accurate and satisfactory answers. De-escalated situations involving dissatisfied customers, offering patient assistance and support.

Assisted in carrying out water tests, analysis, and purification processes. Cultured water samples to determine the presence of microbial activities.

Completed a Post Graduate Diploma in Education, focusing on pedagogical principles and educational methodologies. Gained expertise in curriculum development and instructional strategies.

Earned a Bachelor of Science degree in Chemistry, developing a strong foundation in chemical principles and laboratory techniques. Conducted various experiments and analyses.