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Mike CianceMC
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Mike Ciance

@mikeciance

I build enterprise SaaS interfaces, analytics workflows, and AI-enabled product experiences.

United States
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At Pendo, I led frontend architecture for enterprise SaaS initiatives, delivering dark-mode Guides, Nested Segments for reusable analytics logic, and a self-service checkout platform supporting global payments, multi-currency pricing, tax handling, Stripe, and Paddle.

I also helped build Pendo’s first in-app AI chatbot with Dialogflow and contributed JavaScript, Python, and LangChain capabilities to the Leo AI agent. I led an AngularJS-to-Vue.js migration while strengthening accessibility, internationalization, and automated testing with Jest and Cypress.

Earlier, I built financial reconciliation software and automated deployment pipelines, modernized legacy applications with Vue.js, and delivered analytics, dashboard, and infrastructure-management tools across enterprise platforms.

Experience

Work history, roles, and key accomplishments

Pendo logoPE

Senior Software Engineer, Front End

May 2020 - Apr 2026 (5 years 11 months)

Served as frontend technical lead across multiple enterprise SaaS initiatives, driving architecture decisions and partnering closely with product and design. Architected and delivered dark-mode support, led frontend development of Nested Segments, engineered a self-service checkout platform, and led development of Pendo's first in-app AI chatbot.

NA

Full-Stack Developer

New Jersey Property-Liability Insurance Guaranty Association

Oct 2018 - Apr 2020 (1 year 6 months)

Developed and supported web applications, desktop software, and background processes using ASP.NET, C#, Vue.js, and Microsoft SQL Server. Built a financial reporting and reconciliation application and created the organization's first automated deployment pipeline.

DC

Web Developer

D2 Creative

Apr 2017 - Jul 2018 (1 year 3 months)

Built a Node.js microservice that automated analytics reporting and generated presentation-ready outputs. Introduced Vue.js to replace legacy frontend implementations and delivered full-stack enhancements for analytics platforms.

PR

Web Developer

Provenir

May 2016 - Mar 2017 (10 months)

Developed AngularJS dashboards, reusable UI components, and frontend tooling for configurable enterprise applications. Created dynamic theming and dashboard-customization capabilities while collaborating with cross-functional Agile teams.

Digital Realty logoDR

Front End Developer

Nov 2014 - May 2016 (1 year 6 months)

Delivered enterprise-grade functionality for a custom data center infrastructure management platform deployed across 70 data centers. Developed a Highcharts dashboard simulating equipment failures and distribution scenarios, and developed complex SQL queries to diagnose and resolve data-integrity issues.

SP

Lead Web Developer

Sunset Printing

Aug 2010 - Jul 2012 (1 year 11 months)

Led development of e-commerce websites and custom customer-facing functionality.

Education

Degrees, certifications, and relevant coursework

Ramapo College of New Jersey logoRJ

Ramapo College of New Jersey

Bachelor of Arts, Communication Arts: Design and Interactive Media

Bachelor of Arts in Communication Arts: Design and Interactive Media.

New York University logoNU

New York University

Web Development, Web Development

Completed web development training.

Vanderbilt University logoVU

Vanderbilt University

AI Agents in TypeScript/JavaScript with Generative AI, AI Agents in TypeScript/JavaScript with Generative AI

Completed certification in AI Agents in TypeScript/JavaScript with Generative AI.

Google logoGO

Google

Google AI Professional, AI Professional

Completed certification as Google AI Professional.

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