At Lenta, I provided day-to-day IT support for two retail facilities and a corporate office. I maintained Windows workstations and supported Active Directory and domain-joined PCs.
I configured and troubleshot Cisco routers, switches, VPN connections, and Wi-Fi networks. I also installed and serviced workplace devices, including thermal and office printers.
After working as an Electromechanic at Lenta, I transferred internally and was promoted to Technical Support Engineer. I handled service requests, remote support, hardware diagnostics, and equipment inventory in Simple One.
