Mihail Todorovski
@mihailtodorovski
Administrative & Recruitment Support | Customer Support | Remote
What I'm looking for
I’m a people-focused professional with a background in psychology and human resource management, offering reliable remote support in administration, recruitment coordination, and customer communication.
I’ve worked in tutoring, student support, and client-facing roles, where clear communication, organization, and follow-through were essential. I’m comfortable supporting remote teams with scheduling, inbox management, candidate screening, interview coordination, and day-to-day operational tasks.
Raised in Canada and currently based in Skopje, I work comfortably across time zones and with international teams. I’m particularly interested in remote-friendly roles that value flexibility, communication, and consistency.
Experience
Work history, roles, and key accomplishments
Private Tutor
Self-employed
Mar 2023 - Present (2 years 10 months)
Provided one-on-one English tutoring focused on improving speaking, fluency, and academic communication, adapting methods to individual learning styles and boosting student confidence.
Worked across Print & Copy, Technology, cashier and sales departments, trained new employees, and resolved customer issues to maintain smooth store operations and service quality.
Real Estate Agent Assistant
RE/MAX Realty Centre Inc.
Jan 2019 - Jan 2022 (3 years)
Assisted during open houses and showings, managed visitor sign-ins and materials, and supported logistical preparation to create professional client-facing experiences.
Store Associate
Real Canadian Superstore
Jan 2018 - Jan 2021 (3 years)
Operated across General Merchandise, Health & Beauty and PC Express, led during peak periods, and maintained customer service standards under high-pressure conditions.
Youth Mentor
Newcomer Centre of Peel
Jan 2016 - Jan 2019 (3 years)
Mentored newcomer youth to support cultural and academic integration, facilitated group activities to build communication, teamwork, and confidence.
Child Care Program Assistant
PLASP Child Care Services
Jan 2016 - Jan 2019 (3 years)
Supported after-school programs by supervising activities, assisting with planning and maintaining a safe, engaging environment for children of various ages.
Education
Degrees, certifications, and relevant coursework
Ss. Cyril and Methodius University in Skopje
Master of Business Administration, Strategic Human Resources Management
2025 -
Master’s candidate in Strategic Human Resources Management at Ss. Cyril and Methodius University in Skopje, focusing on strategic HR practices and people development.
University American College Skopje
Bachelor of Arts, Psychology
2023 - 2025
Completed a Bachelor of Arts in Psychology with coursework and experience related to interpersonal communication and learning.
Toronto Metropolitan University
Professional Communication
2019 - 2023
Studied Professional Communication at Toronto Metropolitan University with emphasis on effective interpersonal and client-facing communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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