Miguel Rodrigues

Build and manage containerized platforms using Kubernetes and Python, integrating SDL-based sites into core infrastructure and ensuring high availability and RHEL system reliability.

Executed end-to-end Microsoft 365 email migrations and managed support tickets across network, email, and infrastructure while designing technical solutions meeting SLA requirements.

Created and implemented SRAN and 5G neighbour configurations, performed CIQ creation and parameter audits, and optimised multi-vendor network performance.

Integrated and optimised SRAN and 5G sites, performing configuration and validation of Nokia and Huawei network elements to improve site performance.

Coordinated remote projects, performed TSSR corrections and quality audits, and conducted vendor hardware automation trials with documentation validation in Spanish.

Implemented SRAN and 5G neighbour configurations and conducted CIQ creation and parameter audits across customer network sites.

Monitored and supported core network services (Paging, IMS, VoLTE), performed performance analysis and troubleshooting across CSS, PSS, and IMS elements.

Monitored and troubleshot 2G/3G/4G/5G radio access networks across multi-vendor equipment to maintain network availability and performance.

Provided monitoring and troubleshooting for 2G/3G/4G networks across Huawei and Nokia equipment to support network operations.

Delivered 2nd-line technical support for DSL and IPTV customer faults, performing fault resolution and recurrence management.

Completed a GED program in Management and Programming of Computer Systems with vocational and technical coursework focused on computing and systems management.