Michelle User
@michelleuser5
Creative graphic designer with strong customer service skills.
GermanyWhat I'm looking for
As a dedicated graphic designer, I have honed my skills in various Adobe programs and have a solid foundation in HTML, CSS, and Python. My education as a state-certified graphic designer has equipped me with the necessary tools to create visually appealing designs that meet client needs.
In my previous roles, I have excelled in customer service, working with companies like Concentrix and Telus International. My experience in inbound and outbound communication has taught me the importance of being solution-oriented and working independently to resolve customer inquiries effectively.
Experience
Work history, roles, and key accomplishments
Customer Service
Concentrix & Telus International
Feb 2024 - Oct 2024 (8 months)
Provided inbound and outbound customer support via chat and telephone, addressing customer inquiries and resolving issues efficiently. Worked independently to find solutions and served as a primary contact for customers across various relevant areas.
Sales Assistant
H&M & Søstrene Grene
Oct 2022 - Jun 2023 (8 months)
Assisted customers with their shopping needs, managed transactions, and maintained store appearance. Contributed to a positive shopping experience through effective communication and product knowledge.
Sales & Visual Merchandising
New Yorker
Aug 2021 - Oct 2022 (1 year 2 months)
Responsible for sales activities and implementing visual merchandising strategies to enhance product appeal. Ensured an attractive store environment and provided excellent customer service.
Education
Degrees, certifications, and relevant coursework
Zentrum für Gestaltung Ulm
Staatlich geprüfte Grafik-Designerin, Grafik-Design
Completed a comprehensive education in graphic design, focusing on various design principles and software applications. Gained practical skills essential for a career in graphic design.
Realschule Blaustein
Realschulabschluss, General Studies
Achieved a secondary school leaving certificate, demonstrating foundational academic knowledge across various subjects.
Availability
Location
GermanyAuthorized to work in
Job categories
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