Michelle User

Cultivates business development opportunities and strategic relationships across prospective projects and markets. Supports investor and partner outreach, business presentations, and early-stage discussions involving energy and asset tokenization initiatives.

Provided individualized recovery coaching and facilitated groups on coping skills, life skills, and 12-step recovery principles. Organized recreational programming to support client engagement, wellness, and recovery goals.

Coordinated prospective patient inquiries and admissions for behavioral health and substance use treatment services. Conducted preliminary screenings, supported insurance verification, and collaborated with clinical teams to facilitate timely intake.

Monitored client safety, behavior, and well-being; documented observations and escalated concerns to the treatment team. Assisted with intake procedures, routine observation checks, daily activities, and treatment plan implementation.

Performed client observation rounds, urine drug screening support, transportation for admissions and discharges, and shift handoffs. Documented client observations in Kipu / EMR and communicated updates to ensure continuity of care.

Handled inbound and outbound Medicare-related product inquiries and managed outreach campaigns. Maintained CRM records, strengthened client relationships, and earned recognition for sales performance.

Supported clients across shifts, conducted routine monitoring and urine analyses, and documented behavioral observations. Assisted with client transportation, daily activities, policy adherence, and communication with clinical staff.

Managed direct-sales operations, client relationships, inventory, and product education events. Recruited and trained consultants, supported sales growth, and maintained business records.

Earned a high school diploma from Islip High School in 2001.