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Open to opportunities

Irene Mwangi

@irenemwangi

Detail-oriented professional with strong technical skills in logistics.

Kenya
Message

What I'm looking for

I am looking for a role that fosters personal growth and expands my logistics expertise.

As a dedicated professional in the logistics and freight management sector, I have honed my skills through various roles, including internships and industrial attachments. My experience at Posta Kenya involved sorting parcels, managing customs documentation, and ensuring quality assurance in data handling. This role allowed me to develop a keen eye for detail and a strong understanding of the logistics process.

Currently, I am furthering my career at Go Shipping Cargo, where I oversee warehouse inventory management and implement effective inventory systems. My responsibilities include monitoring stock levels, ensuring compliance with company policies, and maintaining accurate records. I thrive in fast-paced environments and am committed to delivering exceptional service to clients while continuously seeking opportunities for personal and professional growth.

Experience

Work history, roles, and key accomplishments

ML
Current

Customer Service Representative

Midcino Pharma Limited

May 2024 - Present (1 year 2 months)

Addressed customer inquiries, complaints, and requests efficiently, providing information about products and policies. Assisted customers with technical problems and guided them through troubleshooting processes.

PK

Industrial Attachee

Posta Kenya

Sep 2022 - Dec 2022 (3 months)

Sorted incoming and outgoing parcels, both local and international. Prepared and recorded RTS parcels in the customs data system, printing quality assurance data.

Education

Degrees, certifications, and relevant coursework

KB

Kenya Railways (Kisumu branch)

Diploma, International Freight Management

Completed a Diploma in International Freight Management, gaining expertise in global logistics and supply chain operations. Developed skills in customs documentation, inventory management, and quality assurance relevant to freight operations.

SS

Sekenani Girls High School

KCSE Certificate, General Studies

Obtained the KCSE Certificate, demonstrating foundational academic knowledge across various subjects. Developed strong analytical and problem-solving skills through comprehensive secondary education.

UN

Unknown

Certificate, Computer Study

Completed a Certificate in Computer Study, acquiring fundamental computer literacy and software application skills. Gained proficiency in essential computer operations and digital tools.

Tech stack

Software and tools used professionally

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Irene Mwangi - Customer Service Representative - Midcino Pharma Limited | Himalayas