Michelle Laws
@michellelaws
Experienced Office Manager delivering organized operations and responsive customer support.
What I'm looking for
I’m an experienced Office Manager who manages daily office operations and administrative tasks for a commercial and residential cleaning business. I’m proactive about answering phones, emails, and customer inquiries professionally while keeping communication clear and calm.
My work focuses on organization and follow-through: I schedule appointments, meetings, and staff calendars, maintain organized records and files, and handle confidential documents with care. I’m known for resolving customer concerns efficiently to support smooth business operations.
Earlier, I served as a Bar Manager in a fast-paced environment, where I supervised bartenders and staff to ensure excellent customer service. I handled cash registers, balanced drawers, prepared sales reports, maintained inventory, and ordered liquor, beverages, and supplies—skills that sharpen my ability to lead, problem-solve, and keep teams running effectively.
Experience
Work history, roles, and key accomplishments
Office Manager
E&G Compass
Feb 2019 - Jun 2026 (7 years 4 months)
Managed daily office operations and administrative tasks for a commercial and residential cleaning business. Answered phones and emails, scheduled appointments and meetings, maintained records, and resolved customer concerns.
Bar Manager
Roy’s Bar and Grill
Jan 2010 - Dec 2019 (9 years 11 months)
Managed daily bar operations in a fast-paced environment and supervised bartenders and staff. Handled cash registers, balanced drawers, prepared sales reports, maintained inventory, and resolved customer concerns.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin
Bachelor of Arts, Criminal Justice/Business
Earned a Bachelor of Arts degree with a focus in Criminal Justice/Business.
Availability
Location
Authorized to work in
Job categories
Skills
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