Michelle Juffe

Managed underwriting teams to ensure all loans met specific guidelines across multiple channels and maintained quality standards. Provided training on various loan products, including Non QM, and collaborated with quality control and compliance to rectify errors.

Led the East Coast underwriting operations, specializing in VA, FHA, and Non QM loan types while ensuring adherence to quality standards and investor guidelines. Maintained LAPP/SAR and Chums certifications by actively underwriting and submitting loans to the appropriate agencies.

Directed regional underwriting teams, ensuring all loans met agency and investor quality standards across multiple channels. Provided comprehensive training on various loan products, including bond and Non QM, and collaborated with quality control and compliance to resolve discrepancies.

Managed a high-volume pipeline of 150 loans monthly, underwriting 8 loans daily across FHA, VA, conventional, Non QM, and Jumbo categories. Collaborated with senior management to secure Ginnie Mae approval and trained staff on Non QM products.

Oversaw a team of 40 underwriters, conducting QC spot checks and second-level reviews to ensure daily work quality. Developed and implemented the Futures program, training individuals with no prior mortgage experience to become successful underwriters.

Managed a team of 28 underwriters, overseeing their daily operations and ensuring adherence to updated guidelines. Collaborated with agencies and investors to roll out new programs and conducted all second-level reviews and guideline exceptions.

Managed a team of 12 underwriters, conducting second-level reviews and ensuring guideline adherence in collaboration with processing and regional managers. Oversaw daily production, maintained top QC on all files, and assisted with clearing conditions to facilitate timely loan closures.

Oversaw daily production, hiring, training, and managing 21 underwriters and 14 quality control personnel. Ensured smooth production and regulatory compliance, handling reporting and updating company guidelines.

Managed a team of 26 personnel, focusing on forensics and implementing new Quality Control procedures for forensic analysis. This initiative significantly improved the accuracy and efficiency of forensic processes within the department.

Oversaw a team of 28 personnel, collaborating closely with the Underwriting department on all aspects of file processing. This leadership resulted in the office being ranked as the #1 processing office within the company.

Responsible for all Quality Control across a department of 140 personnel, directly supervising 6 individuals. Developed and implemented a comprehensive Quality Control process, including process flow, checklists, and proper procedures, which was adopted company-wide.

Obtained an Associate degree in Business Management.