Dawn Turner

Lead wholesale underwriting operations, supporting consistent credit decisions and application of company and investor requirements. Coach and support underwriters while monitoring pipeline flow, productivity, loan quality, and service-level performance.

Managed a remote team of 15+ underwriters and personally participated in Non-QM and Jumbo underwriting projects through partnerships with Angel Oak and Chase Bank. Reviewed alternative income documentation and complex loan scenarios, and directed pipeline management, training, and performance management.

Led multiple remote underwriting teams of 10-15 underwriters supporting FHA, VA, Conventional, second-lien, purchase, and Non-Agency Jumbo lending. Evaluated escalated and out-of-guideline loan scenarios and oversaw pipelines, team development, and departmental goals.

Provided day-to-day guidance and training on company policies, regulatory changes, and government agency updates. Completed second-level reviews for FHA, Desktop Underwriter, Loan Product Advisor, and Non-QM loan products, and managed workflow for a pipeline supporting up to 15 underwriters.

Underwrote FHA, HARP, Fannie Mae, and Freddie Mac loans, evaluating borrower documentation and creditworthiness against applicable requirements. Maintained production and quality expectations while ensuring loan files met investor and regulatory guidelines.

Processed FHA, Conventional, and HARP loans, coordinating documentation and supporting compliance with investor requirements. Managed a pipeline of approximately 40-60 loans per month and coordinated timely closings within rate-lock periods.