Open to opportunities

Michelle Grejalde

@michellegrejalde

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Licensed professional teacher skilled in academic support, administration, and customer service.

Philippines

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What I'm looking for

I seek roles where I can apply teaching license and academic support skills, contribute to student success, and grow in instructional design or administrative responsibilities within a collaborative, student-focused organization.

I am a licensed Professional Teacher with hands-on experience in education, academic freelancing, administrative support, and customer service. I specialize in educational research, lesson planning, student engagement, and classroom support, and I have helped improve daily school and office operations through strong organization and clear communication.

I bring proven skills in planning, document management, data entry, and client relations from roles in schools and corporate customer service. I am committed to producing high-quality scholarly work, supporting educators and students, and contributing to efficient, student-centered learning environments.

Experience

Work history, roles, and key accomplishments

Current

Academic Freelancer

Current

Freelance

Jan 2023 - Present (3 years)

Provide educational research, academic writing, and lesson planning services that improve clarity and quality of student and educator deliverables.

Lesson planning Academic & Research Editing Curriculum Development Educational Technology Communication

Teaching Intern

Dr. Crisogono B. Ermita Sr. Memorial National High School

Jan 2023 - Dec 2023 (11 months)

Supported lesson delivery, student engagement, and classroom activities to enhance learning outcomes during teaching practicum.

Classroom Management Student Engagement Educational Technology Communication

Admin Support / Customer Service Rep

Smellbell Facility Scents

Jan 2019 - Dec 2022 (3 years 11 months)

Managed schedules, records, and coordinated tasks while handling customer inquiries and resolving issues to maintain timely delivery and office efficiency.

Customer Service Scheduling Data Entry Record keeping Communication Inventory Management Problem Solving

Customer Service Representative

Honestbee

Jan 2018 - Dec 2019 (1 year 11 months)

Handled customer inquiries and issue resolution, ensured timely order delivery, and maintained records to support operational efficiency.

Customer Service Order Management Communication Data Entry Record keeping

Education

Degrees, certifications, and relevant coursework

Batangas State University - TNEU Nasugbu Campus

Bachelor of Secondary Education, English

Completed a Bachelor of Secondary Education majoring in English with coursework in English grammar, literature, teaching methodology, curriculum development, and a student teaching practicum; prepared for professional teaching licensure.