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Michelle CrosbyMC
Open to opportunities

Michelle Crosby

@michellecrosby1

I build AI-enabled operating systems for complex, regulated housing and services markets.

United States
Message

What I'm looking for

I'm looking to solve the operational problems that keep housing from being clearly defined, priced, and built—using AI, software, standardized workflows, and high-performing local operators to scale from 1 to 100.

I scaled Wevorce from one state to 50, serving 1M+ families annually while reaching 65% margins and improving licensed-partner NPS from -8 to 75. I built systems across qualification, service delivery, compliance, payments, partner performance, and customer success, then ran the national divorce channel partnership with LegalZoom.

More recently, I studied AI guardrails at WeKnow and mapped the custom ADU journey for 500 Acres Foundation, reducing roughly 230 homeowner decisions across 26 specialists to about 30 decisions across six steps. I want to build the machine that makes housing easier to define, price, and deliver.

Experience

Work history, roles, and key accomplishments

AF
Current

Board Member

500 Acres Foundation

Jan 2025 - Present (1 year 8 months)

Studying how to make homeownership attainable for the next generation by simplifying how housing gets designed, priced, and built. Mapped the custom ADU journey and reclassified the workflow to enable pricing on the first call.

Education

Degrees, certifications, and relevant coursework

Gonzaga University School of Law logoGL

Gonzaga University School of Law

Juris Doctor, Law

Earned a Juris Doctor degree from Gonzaga University School of Law.

Harvard Law School logoHS

Harvard Law School

Program on Negotiation, Negotiation

Completed the Program on Negotiation at Harvard Law School.

Tech stack

Software and tools used professionally

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