MCMichelle Cheney
@michellecheney
Experienced maintenance and field technician with 20+ years in utilities, customer service, and groundskeeping.
United StatesWhat I'm looking for
I am a hands-on maintenance and field technician with over 20 years' experience in the electric utility industry, customer service, and residential and commercial property upkeep. I reliably diagnose and repair equipment, manage inventory and vehicle maintenance, and serve on-call across multi-state territories while maintaining accurate reporting and safety compliance.
I have managed interior and exterior maintenance for short-term rentals and apartment complexes, performed appliance and electrical repairs, and handled dispatch and customer-facing roles. I bring strong organizational skills, extensive equipment troubleshooting experience, and a proven safe driving record to roles that require technical skill, reliability, and strong customer communication.
Experience
Work history, roles, and key accomplishments
Field Technician
Horizon Bradco Smart Care
Oct 2023 - Present (2 years 3 months)
Diagnose and repair commercial food prep and cook appliances across NH, ME, and MA; maintain inventory, company vehicle, and on-call coverage while ensuring accurate parts purchasing and reporting.
VAManage interior and exterior maintenance for ~60 short-term rental properties within a 30-mile radius, performing electrical, plumbing, drywall, painting, appliance repairs and after-hours guest support.
Grounds/Maintenance Worker
The Hodges Companies
Apr 2017 - Present (8 years 9 months)
Maintain interior and exterior appearance for three residential complexes (13 buildings) via cleaning, minor repairs, appliance installation, groundskeeping, system inspections, and renovation support.
LGNew Business Liaison
Lincoln Financial Group
May 2008 - Jun 2014 (6 years 1 month)
Processed and resolved policy placement system errors, coordinated with internal/external stakeholders to clear requirements, and reported departmental metrics while maintaining compliance with state insurance laws.
Meter Worker / Customer Service Rep
Unitil Energy Systems
Aug 1997 - Nov 2007 (10 years 3 months)
Performed meter reading, processed work orders, cross-trained across roles to ensure operational coverage, managed dispatch and rental programs, and trained customer service staff.
Education
Degrees, certifications, and relevant coursework
NEIWH
Certificate, Massage Therapy
2004 - 2006
Completed Massage Therapy certification program at NEIWH from September 2004 to August 2006.
SUSouthern New Hampshire University
Associate, Business
1997 - 2000
Completed an Associate-level business program at Southern New Hampshire University from August 1997 to October 2000.
Concord High School
GED, General Studies
1979 - 1992
Completed secondary education (GED/academics) at Concord High School between September 1979 and June 1992.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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