Michael Hensley

Maintain all apartments and surrounding grounds, paint and turn apartments for new resident move-ins, install and repair appliances, and maintain pool and pool levels. Provide 24-hour on-call emergency service, program door fobs and transponders, and assist with preventive maintenance and vendor coordination.

Pulled work orders from Yardi and completed all maintenance requests from residents. Maintained company grounds, programmed and reprogrammed fobs and transponders, cut mail keys, and serviced the pool ensuring chemical levels were correct.

Assisted technician team in repair of building, apartments, and company grounds. Turned apartments when residents moved out, performed maintenance to ensure move-in condition, and handled snow removal, garbage and recycle removal, and preventive maintenance.

Assisted in efficient operation, maintenance, and repair of all building and site systems including HVAC, electrical, lighting, plumbing, and fire protection. Performed complex mechanical and electrical equipment repairs, monitored contractors, and implemented preventive maintenance programs.

Cleaned in and around the building, prioritizing safety at all times. Scrubbed and cleaned bathrooms, dismantled and cleaned light fixtures, spot cleaned furniture and carpets, and cleaned floors by sweeping, mopping, scrubbing, and vacuuming.

Served in a customer service and sales associate role, providing high levels of service excellence in a high traffic environment. Utilized visual displays to maximize customer appeal, responded to customers, filled special orders, and built customer loyalty.

Maintained building maintenance, cleaning, sanitation, and janitorial services. Performed troubleshooting of problems.

Completed residential remodeling projects including carpentry, roofing, plumbing, masonry, painting, and tile work. Ensured optimal work quality and customer service, managing projects up to $125k.

Graduated from Greenwich High School, ranked 6th most competitive high school in Connecticut.