Open to opportunities

Michelle bella

@michellebella

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Settlement Officer focused on accurate, timely transactions and customer-first service.

Philippines

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What I'm looking for

I’m looking for a role where I can handle accurate transaction processing and deliver excellent customer service. I want a team that values professionalism, clear communication, and continuous improvement in day-to-day operations.

I’m a Settlement Officer with experience ensuring the accurate and timely processing of payments, fund transfers, and interbank transactions. I bring strong customer service, clear verbal and written communication, and dependable time management to every role I handle.

Before settlement work, I built a solid foundation in hospitality and admin support—providing exceptional dining experiences, applying food safety and hygiene practices, handling payments and records, and supporting schedules and safety/health protocols. I’m hands-on, flexible, and committed to resolving issues quickly while maintaining a positive, professional atmosphere.

Experience

Work history, roles, and key accomplishments

Food and Beverages Attendant

Selah Garden Hotel

Jan 2022 - Jan 2024 (2 years)

Provided exceptional customer service in a dining setting, handling inquiries and resolving issues promptly. Followed food safety and hygiene practices to support a positive guest experience.

Customer Service Food Safety Verbal Communication Guest Experience Flexibility

Admin Staff

Mercato Centrale Phils Inc.

Jan 2021 - Jan 2022 (1 year)

Handled payments and maintained records for merchants while supporting area safety and health protocols. Organized schedules and helped coordinate food bazaar operations.

Records Management Administrative Support Scheduling Operations Coordination Attention To Detail Communication

Cashier / Sale Associate

Iconic Advantage Int'l Inc.

Jan 2016 - Jan 2017 (1 year)

Assisted patrons by providing friendly service and guidance on food and beverage selections. Processed orders promptly and helped maintain an enthusiastic dining atmosphere.

Cashiering Customer Service Sales Support Verbal Communication Time Management Flexibility Product Menu Guidance